Een droevige tip: heel Nero er goed af gooien en opnieuw installeren.... [goed eraf gooien betekent gebruik maken van de Nero cleaner tool die je op hun site kunt downloaden]
Ik had precies dezelfde fout en even geen zin om zelf te gaan zoeken dus heb ik het bij meneer Nero neer gegooid en dit was hun antwoord:
Dear Valued Customer,
thank you for your email.
The Problem could be depending on a corrupted filter implementation, in order to exclude this cause please go about as follows.
Please try to reinstall forcing Nero to Register its filters and codecs newly by renaming the following folder:
C:\Program Files\Common Files\Ahead
into
C:\Program Files\Common Files\Ahead_old
Please delete the content of the following forlders:
C:\Documents and Settings\All Users\Application Data\Ahead\NeroDigital or Nero Recode
C:\Documents and Settings\<user name>\Application Data\Ahead\NeroVision\NVFACache
Run our Cleantool and re-install the latest updates, after the procedure is completed, please delete the renamed folder and see if the problem is solved.
Important note: You can only start the GeneralCleanTool if you have Administration Rights on your PC!
(If you are not an Administrator an error message occurs)
First make sure you have your Nero 5 or Nero 6 serial key to install Nero/Nero Express with. It should look like 15xx-xxxx-xxxx-xxxx-xxxx-xxxx or 1Axx-xxxx-xxxx-xxxx-xxxx-xxxx.
The Serial key should be located on the inside of the Nero Jewel case, or on the back of the paper sleeve the Nero CD came in.
You can find your serial number by the following way:
Please open the registry by clicking on 'start' in Windows then click 'run'
and please fill in "regedit" and confirm with "OK"
To open the registry key go to:
HKEY_LOCAL_MACHINE\Software\ahead\Nero-Burning ROM\info In this registry path is the following entry: 'serial'.
When you double click on it, you can see you serial number.
Also all the Plug-ins will be removed with this tool. So please make sure you have saved any plug-ins you purchased separately, so you can re-install them afterwards.
Then download the GeneralClean Tool to your Desktop from:
ftp://ftp9.nero.com/attach/General-CleanTool.zip
Unzip the file with WinZip or WinRar and then double click on the EXE file to run it.
Select 'Clean All' option and then click on the 'Clean' button to uninstall all Nero products. Then reboot your system. It will clean the registry and remove all Nero entries.
After that, download and install the latest Nero/NeroExpress version from our website at
www.nero.com using your Nero serial key to unlock from Demo mode.
For Nero 6 use this link:
http://www.nero.com/us/nero-up.php
Download the latest version NeroVisionExpress from our website
http://www.nero.com/us/neroue-prog.php
and install it.
This new version can cause problems when importing MPEG-2 files into NeroVision Express 3. Please download the file "SMCPatch.exe" which solves the issue.
Doubleclick this file to start the installation.
http://www.nero.com/us/Patch_for_NVE3.html
InCD 3 or InCD 4 will be removed completely under Win 9x after a reboot.
The GeneralCleanTool recognizes if a program is still running and will request a shut down so it can remove files associated with a program after a reboot.
Should you have any other request, please don't hesitate to contact us again.
Best regards
Stefano Miotto
Nero Technical Support
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