Grafische kaart

[Harryman]

Goedemorgen forumleden,

Mijn vrouw had het programma Muvee Reveal op haar Windows 7 staan en dat werkte goed. Nu heeft ze upgrade gedaan naar Windows 1o en werkt het programma niet meer. Als ik het opnieuw wil installeren krijg ik de melding: Some software on your system(the Graphics drivers) needs to be update before installation can continue. Ik word dan doorverwezen naar de website van Intel.com. Daar heb ik een scan gedaan en daar kwam uit dat ik mijn Chipsets moet upgraden. Bestand gedownload maar aan het eind van de installatie krijg ik: onbekende fout. De huidige versie die is op mijn computer staat is 10.0.10586.0. Ik zou moeten upgraden naar versie 10.1.1.14. Hopelijk kan iemand helpen want mijn vrouw maakt graag en veel films met Muvee. Groet, Harryman

Hierbij het logbestand van de fout.

[1A04:0D78][2016-06-07T10:15:10]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Chris\Desktop\Intel Components\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{D4D8E116-C593-439D-868B-040334AAE059} {D503A54A-D0ED-4D5C-A640-06017FDF1282} 2952'
[1A04:0D78][2016-06-07T10:15:10]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'
[1A04:0D78][2016-06-07T10:15:10]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'
[1A04:0D78][2016-06-07T10:15:10]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'
[1A04:0D78][2016-06-07T10:15:10]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'
[1A04:0D78][2016-06-07T10:15:11]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Chris\AppData\Local\Temp\Intel\Logs\Chipset_20160607101511.log'
[1A04:0D78][2016-06-07T10:15:11]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Chris\Desktop\Intel Components\SetupChipset.exe'
[1A04:0D78][2016-06-07T10:15:11]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.
[1A04:0D78][2016-06-07T10:15:11]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'
[1A04:0D78][2016-06-07T10:15:11]i000: Loading managed bootstrapper application.
[1A04:0D78][2016-06-07T10:15:11]i000: Creating BA thread to run asynchronously.
[1A04:0894][2016-06-07T10:15:11]i000: ** MBA ** Command line:
[1A04:0894][2016-06-07T10:15:12]i000: Setting string variable 'WixBundleName' to value 'Software voor Intel® Chipset-apparaten'
[1A04:0894][2016-06-07T10:15:12]i000: ** MBA ** Calling Engine.Detect()
[1A04:0D78][2016-06-07T10:15:12]i100: Detect begin, 3 packages
[1A04:0D78][2016-06-07T10:15:12]i000: Setting string variable 'DotNet35' to value '1'
[1A04:0D78][2016-06-07T10:15:12]i000: Setting string variable 'DotNet40Client' to value '1'
[1A04:0D78][2016-06-07T10:15:12]i000: Setting string variable 'DotNet40Full' to value '1'
[1A04:0D78][2016-06-07T10:15:12]i000: Setting string variable 'DotNet45' to value '394254'
[1A04:0D78][2016-06-07T10:15:12]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.
[1A04:0D78][2016-06-07T10:15:12]i101: Detected package: DotNet45, state: Present, cached: None
[1A04:0D78][2016-06-07T10:15:12]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None
[1A04:0D78][2016-06-07T10:15:12]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent
[1A04:0D78][2016-06-07T10:15:12]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent
[1A04:0D78][2016-06-07T10:15:12]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent
[1A04:0D78][2016-06-07T10:15:12]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None
[1A04:0D78][2016-06-07T10:15:12]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent
[1A04:0D78][2016-06-07T10:15:12]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent
[1A04:0D78][2016-06-07T10:15:12]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent
[1A04:0D78][2016-06-07T10:15:12]i199: Detect complete, result: 0x0
[1A04:0D78][2016-06-07T10:15:18]i200: Plan begin, 3 packages, action: Install
[1A04:0D78][2016-06-07T10:15:18]w321: Skipping dependency registration on package with no dependency providers: DotNet45
[1A04:0D78][2016-06-07T10:15:18]i052: Condition 'NOT VersionNT64' evaluates to false.
[1A04:0D78][2016-06-07T10:15:18]i204: Plan 3 msi features for package: SetupChipsetx86.msi
[1A04:0D78][2016-06-07T10:15:18]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1A04:0D78][2016-06-07T10:15:18]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1A04:0D78][2016-06-07T10:15:18]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1A04:0D78][2016-06-07T10:15:18]i052: Condition 'VersionNT64' evaluates to true.
[1A04:0D78][2016-06-07T10:15:18]i204: Plan 3 msi features for package: SetupChipsetx64.msi
[1A04:0D78][2016-06-07T10:15:18]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1A04:0D78][2016-06-07T10:15:18]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1A04:0D78][2016-06-07T10:15:18]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1A04:0D78][2016-06-07T10:15:18]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\Chris\AppData\Local\Temp\Intel\Logs\Chipset_20160607101511_0_SetupChipsetx64.msi_rollback.log'
[1A04:0D78][2016-06-07T10:15:18]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\Chris\AppData\Local\Temp\Intel\Logs\Chipset_20160607101511_0_SetupChipsetx64.msi.log'
[1A04:0D78][2016-06-07T10:15:18]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1A04:0D78][2016-06-07T10:15:18]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1A04:0D78][2016-06-07T10:15:18]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1A04:0D78][2016-06-07T10:15:18]i299: Plan complete, result: 0x0
[1A04:0894][2016-06-07T10:15:18]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''
[1A04:0894][2016-06-07T10:15:18]i000: ** MBA ** Getting window handle.
[1A04:0894][2016-06-07T10:15:18]i000: ** MBA ** Calling Engine.Apply(). Window handle: 1181174
[1A04:0D78][2016-06-07T10:15:18]i300: Apply begin
[0B88:233C][2016-06-07T10:15:18]i000: Caching bundle from: 'C:\Users\Chris\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\SetupChipset.exe'
[0B88:233C][2016-06-07T10:15:18]i320: Registering bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, version: 10.1.1.14
[0B88:03AC][2016-06-07T10:15:18]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi.
[0B88:03AC][2016-06-07T10:15:18]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\media1.cab.
[0B88:233C][2016-06-07T10:15:18]i323: Registering package dependency provider: {FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}, version: 10.1.1.14, package: SetupChipsetx64.msi
[0B88:233C][2016-06-07T10:15:18]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'
[0B88:233C][2016-06-07T10:15:23]e000: Error 0x80070643: Failed to install MSI package.
[0B88:233C][2016-06-07T10:15:23]e000: Error 0x80070643: Failed to execute MSI package.
[1A04:0D78][2016-06-07T10:15:23]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[1A04:0D78][2016-06-07T10:15:23]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None
[1A04:0D78][2016-06-07T10:15:23]e000: Error 0x80070643: Failed to execute MSI package.
[0B88:233C][2016-06-07T10:15:23]i301: Applying rollback package: SetupChipsetx64.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'
[0B88:233C][2016-06-07T10:15:24]e000: Error 0x80070643: Failed to uninstall MSI package.
[0B88:233C][2016-06-07T10:15:24]e000: Error 0x80070643: Failed to execute MSI package.
[1A04:0D78][2016-06-07T10:15:24]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[1A04:0D78][2016-06-07T10:15:24]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x80070643, restart: None
[0B88:233C][2016-06-07T10:15:24]i329: Removed package dependency provider: {FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}, package: SetupChipsetx64.msi
[0B88:233C][2016-06-07T10:15:24]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\
[0B88:233C][2016-06-07T10:15:24]i329: Removed package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, package: SetupChipsetx86.msi
[0B88:233C][2016-06-07T10:15:24]i330: Removed bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}
[0B88:233C][2016-06-07T10:15:24]i352: Removing cached bundle: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, from path: C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\
[1A04:0D78][2016-06-07T10:15:24]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'
[1A04:0D78][2016-06-07T10:15:24]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
[1A04:0894][2016-06-07T10:15:24]e000: ** MBA ** Onbekende fout.

 

[mrmusic]

Kun je wellicht vermelden om welke pc het gaat en met welke hardware?

 

[Harryman]

Dit heb ik kunnen vinden:
Computer:
Computertype ACPI x64-pc
Besturingssysteem Windows 10 Home Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 9.11.10586.0
DirectX DirectX 12.0

Aanmeld Domein [ TRIAL VERSION ]
Datum / Tijd 2016-06-07 / 10:37


Moederbord:
CPU Type DualCore Intel Pentium, 3200 MHz (16 x 200)
Moederbordnaam Onbekend
Moederbord Chipset Intel Eaglelake G41
Systeemgeheugen [ TRIAL VERSION ]
DIMM1: Hynix HMT125U6TFR8C-H9 2 GB DDR3-1333 DDR3 SDRAM (8-8-8-22 @ 609 Mhz) (7-7-7-20 @ 533 Mhz) (6-6-6-17 @ 457 Mhz)
DIMM3: Hynix HMT125U6TFR8C-H9 [ TRIAL VERSION ]
BIOS Type AMI (08/12/10)

Scherm:
Video kaart Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1) (1849978 KB)
Video kaart Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1) (1849978 KB)
3D Acceleratie Intel GMA X4500
Monitor Algemeen PnP-beeldscherm [NoDB] (H9XZB16712)

Multimedia:
Geluidskaart Realtek ALC662 @ Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Opslag:
IDE controller Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
IDE controller Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Opslag controller Controlefunctie voor opslagruimten van Microsoft
Harde schijf Generic- Multi-Card USB Device
Harde schijf Hitachi HDS721010CLA332 USB Device (1000 GB, 7200 RPM, SATA-II)
Harde schijf ST3750528AS ATA Device (750 GB, 7200 RPM, SATA-II)
Optische Station hp CDDVDW TS-H653T ATA Device
SMART Status harde schijf OK

 

[Harryman]

Heeft nog iemand een idee?

 

[Lange Pier]

Chipset met grafisch deel is niet geschikt voor W10, er zijn geen W10 drivers voor, niet eerst gecontroleerd of het we kon?
http://www.intel.com/content/www/us...cs-drivers-for-intel-g41-express-chipset.html

Kun je nog terug naar 7?
Of een insteekkaart proberen en die van Intel in de bios uitschakelen mocht dat nodig zijn.

 

[Harryman]

Lange Pier, bedankt voor jouw reactie. Ik heb het zeker gecontroleerd door mijn pc te scannen op de Intel site. Daar kwam uit dat ik een verouderde versie heb van de Chipsets. De nieuwe gedownload en proberen te installeren. Maar dat lukt dus niet. Ik kan terug naar Windows 7 maar 10 bevalt me uitstekend. Als Muvee niet wil draaien op Windows 10 zal ik moeten uitkijken naar een ander programma. Want wat niet kan, dat kan niet... Bedankt voor jullie hulp. De status van mijn vraag mag naar opgelost.