Please wait for WebHostingWorld.Net operator to respond.
You are now chatting with 'WHW-Operator'
WHW-Operator: Hello! Thank you for contacting Webhosting World's live chat service. My Name is Jane. How may I assist you today?
WHW-Operator: Please delete user for database from cPanel >> Mysql databases and recreate it and assign privileges for use to database again
WHW-Operator: http://www.cpanel.net/products/cpanelwhm/cpanel11/tutorials.html
WHW-Operator: Please also check tutorials for cPanel, it will help you to manage cPanel
Daan: Ok
Daan: I have to create a user to get into the database?
WHW-Operator: yes
Daan: Why cant i access as root user?
WHW-Operator: What is your domain name
Daan: travianpro.com
WHW-Operator: You have shared plan so there will be no access for root
Daan: So im never able to get into the database as root user/
WHW-Operator: You can buy VPS OR dedicated server for it
Daan: where does it say i dont have access as root when i bought shared host?
WHW-Operator: Correct
Daan: ?
WHW-Operator: How log you are using hosting service ?
Daan: 1.5 week
WHW-Operator: So , no hosting provider will give you root access with shared plans
Daan: Not true
Daan: one.com does
Daan: So i want to know where i can read where i dont have access to root when i bought the shared host
WHW-Operator: it has not mentioned anywhere you may google it
Daan: why would i google it i didnt agree with this
Daan: you should have written it in the ToS
WHW-Operator: thank you for suggestion I have updated our development department to add this in tos
WHW-Operator: Is there anything else I can help you with today?
Daan: Yes can You give my databases a root password?
Daan: because i need them
WHW-Operator: It is not possible with shared plan
WHW-Operator: http://www.webhostingworld.net/billing/cart.php?gid=10
WHW-Operator: Please dedicated server plan with above URL
Daan: I dont want that i want a root password
Daan: When i agreed to tos it didnt say i didnt had access as root user
WHW-Operator:
Daan: it*
WHW-Operator: Contact billing department
WHW-Operator: Thank you for choosing Webhosting World . If you need further assistance feel free to contact us again.
WHW-Operator: Thank you for chatting. Good-bye.
Nadat ik de laatste zin had gezegd ging ze snel weg.
Bvd
Bonkel
You are now chatting with 'WHW-Operator'
WHW-Operator: Hello! Thank you for contacting Webhosting World's live chat service. My Name is Jane. How may I assist you today?
WHW-Operator: Please delete user for database from cPanel >> Mysql databases and recreate it and assign privileges for use to database again
WHW-Operator: http://www.cpanel.net/products/cpanelwhm/cpanel11/tutorials.html
WHW-Operator: Please also check tutorials for cPanel, it will help you to manage cPanel
Daan: Ok
Daan: I have to create a user to get into the database?
WHW-Operator: yes
Daan: Why cant i access as root user?
WHW-Operator: What is your domain name
Daan: travianpro.com
WHW-Operator: You have shared plan so there will be no access for root
Daan: So im never able to get into the database as root user/
WHW-Operator: You can buy VPS OR dedicated server for it
Daan: where does it say i dont have access as root when i bought shared host?
WHW-Operator: Correct
Daan: ?
WHW-Operator: How log you are using hosting service ?
Daan: 1.5 week
WHW-Operator: So , no hosting provider will give you root access with shared plans
Daan: Not true
Daan: one.com does
Daan: So i want to know where i can read where i dont have access to root when i bought the shared host
WHW-Operator: it has not mentioned anywhere you may google it
Daan: why would i google it i didnt agree with this
Daan: you should have written it in the ToS
WHW-Operator: thank you for suggestion I have updated our development department to add this in tos
WHW-Operator: Is there anything else I can help you with today?
Daan: Yes can You give my databases a root password?
Daan: because i need them
WHW-Operator: It is not possible with shared plan
WHW-Operator: http://www.webhostingworld.net/billing/cart.php?gid=10
WHW-Operator: Please dedicated server plan with above URL
Daan: I dont want that i want a root password
Daan: When i agreed to tos it didnt say i didnt had access as root user
WHW-Operator:
Daan: it*
WHW-Operator: Contact billing department
WHW-Operator: Thank you for choosing Webhosting World . If you need further assistance feel free to contact us again.
WHW-Operator: Thank you for chatting. Good-bye.
Nadat ik de laatste zin had gezegd ging ze snel weg.
Bvd
Bonkel
