hp photosmart 7350 + internetprobleem

Status
Niet open voor verdere reacties.

tiltop

Gebruiker
Lid geworden
2 feb 2003
Berichten
5
na complete installatie van de software en drivers van de HP Photosmart 7350 hebben wij een probleem met onze internetverbinding: de verbinding met onze provider wordt binnen twee minuten afgebroken (brouwser instelling "verbinding verbreken na xx minuten niet gebruiken" is niet aangevinkt). Na de-installatie van de software is het probleem weer verholpen. De printer op zich werk naar behoren. Er waren tijdens de installatie-procedure geen foutmeldingen.


Wij balen als een stekker!!! Kent iemand dit probleem én de oplossing???

Naar aanleiding van advies Ton MSinfo32 bekeken en middels RegCleaner de 4 HP startupprogramma's verwijderd en onder DOS het bestand hpsg2wnf.exe rerenamed. Het probleem blijft bestaan.

Dump van MSinfo32 startprogrammas:
InControl Desktop Manager Opstartgroep "C:\Program Files\Diamond\InControl Tools 98\DMHKEY.EXE"
Adobe Gamma Loader Opstartgroep "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe"
StickyNote Opstartgroep "D:\Program Files\StickyNotes\StickyNote.exe"
load Win.ini C:\TNT\vi_grm.exe
ScanRegistry Register (per machine) C:\WINDOWS\scanregw.exe /autorun
Taakcontrole Register (per machine) C:\WINDOWS\taskmon.exe
SystemTray Register (per machine) SysTray.ExE
LoadPowerProfile Register (per machine) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
zBrowser Launcher Register (per machine) C:\PROGRA~1\LOGITECH\ITOUCH\iTouch.exe
EM_EXEC Register (per machine) C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
Adaptec DirectCD Register (per machine) C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
Fortis Secure Layer Config Register (per machine) cseinst.exe -o-h
EnsoniqMixer Register (per machine) starter.exe
HPDJ Taskbar Utility Register (per machine) C:\WINDOWS\SYSTEM\hpztsb05.exe
HPHmon04 Register (per machine) C:\WINDOWS\SYSTEM\HPHMON04.EXE
HPHUPD04 Register (per machine) "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
Share-to-Web Namespace Daemon Register (per machine) C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
LoadPowerProfile Register (computerservice) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Tablet Register (computerservice) C:\WINDOWS\SYSTEM\Tablet.exe
SchedulingAgent Register (computerservice) mstask.exe

Dump van aktive taken voor unloading startprogramma's en reboot:

[Actieve taken]

Kernel32.dll 4.10.2222 Microsoft Corporation Win32 Kernel-kerncomponent C:\WINDOWS\SYSTEM\Kernel32.dll 4.3 Besturingssysteem Microsoft(R) Windows(R)
MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bits VxD-berichtserver C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Besturingssysteem Microsoft(R) Windows(R)
Mprexe.exe 4.10.1998 Microsoft Corporation WIN32 Network Interface Service Process C:\WINDOWS\SYSTEM\Mprexe.exe 4.0 Microsoft(R) Windows(R) Operating System
MMTASK.TSK 4.03.1998 Microsoft Corporation Multimedia background task support module C:\WINDOWS\SYSTEM\MMTASK.TSK 4.0 Microsoft Windows
Tablet.exe 4.56-6 Wacom Technology, Corp. WacomService C:\WINDOWS\SYSTEM\Tablet.exe 4.0 Wacom Win32 Tablet Service
Mstask.exe 4.71.1968.1 Microsoft Corporation Taakplanner Engine C:\WINDOWS\SYSTEM\Mstask.exe 4.0 Microsoft® Windows® Taakplanner
Explorer.exe 4.72.3110.1 Microsoft Corporation Windows Explorer C:\WINDOWS\Explorer.exe 4.0 Microsoft(R) Windows NT(R) Operating System
Vi_grm.exe 1, 0, 0, 1, TrayIcon by jeff Liu C:\TNT\Vi_grm.exe 4.0 TRAYTEST Application
Taskmon.exe 4.10.1998 Microsoft Corporation Task Monitor C:\WINDOWS\Taskmon.exe 4.0 Microsoft(R) Windows(R) Operating System
Systray.exe 4.10.2222 Microsoft Corporation Toepassing Systeemwerkbalk C:\WINDOWS\SYSTEM\Systray.exe 4.0 Besturingssysteem Microsoft(R) Windows(R)
Itouch.exe 1.30.126 Logitech Inc. iTouch Application C:\PROGRAM FILES\LOGITECH\ITOUCH\Itouch.exe 4.0 iTouch
Em_exec.exe 8.62.191 Logitech Inc. Control Center C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\Em_exec.exe 4.0 MouseWare
Directcd.exe 3.01 (162) Adaptec DirectCD Application C:\PROGRAM FILES\ADAPTEC\DIRECTCD\Directcd.exe 4.0 DirectCD
Hpztsb05.exe 2,128,0,0 HP  C:\WINDOWS\SYSTEM\Hpztsb05.exe 4.0 HP DeskJet
Hphmon04.exe 4,1,14 Hewlett-Packard HPHmon04 C:\WINDOWS\SYSTEM\Hphmon04.exe 4.0 hp photosmart
Hpgs2wnd.exe 2,3,0,0\ 162 Hewlett-Packard hpgs2wnd C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\Hpgs2wnd.exe 4.0 Hewlett-Packard hpgs2wnd
Dmhkey.exe C:\PROGRAM FILES\DIAMOND\INCONTROL TOOLS 98\Dmhkey.exe 4.0
Spool32.exe 4.10.1998 Microsoft Corporation Spooler Sub System Process C:\WINDOWS\SYSTEM\Spool32.exe 4.0 Microsoft(R) Windows(R) Operating System
Stickynote.exe 4.50 Christian Carrillo StickyNote for Windows 95, 98 and NT D:\PROGRAM FILES\STICKYNOTES\Stickynote.exe 4.0 StickyNote Program
Hpgs2wnf.exe 2, 6, 0, 162 $ hpgs2wnf Module C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\Hpgs2wnf.exe 4.0 hpgs2wnf Module
Wmiexe.exe 5.00.1755.1 Microsoft Corporation WMI service exe housing C:\WINDOWS\SYSTEM\Wmiexe.exe 4.0 Microsoft(R) Windows NT(R) Operating System
Msimn.exe 6.00.2600.0000 Microsoft Corporation Outlook Express C:\PROGRAM FILES\OUTLOOK EXPRESS\Msimn.exe 4.0 Besturingssysteem Microsoft® Windows®
Pstores.exe 5.00.1877.3 Microsoft Corporation Protected storage server C:\WINDOWS\SYSTEM\Pstores.exe 4.0 Microsoft(R) Windows NT(R) Operating System
Iexplore.exe 6.00.2600.0000 Microsoft Corporation Internet Explorer C:\PROGRAM FILES\INTERNET EXPLORER\Iexplore.exe 4.0 Besturingssysteem Microsoft® Windows®
Ddhelp.exe 4.06.03.0518 Microsoft Corporation Microsoft DirectX Helper C:\WINDOWS\SYSTEM\Ddhelp.exe 4.0 Microsoft® DirectX for Windows® 95 and 98
Hphipm11.exe 4, 5, 0, 770 HP PML Driver C:\WINDOWS\SYSTEM\Hphipm11.exe 4.0 HP PML
Msinfo32.exe 4.10.2222 Microsoft Corporation MSInfo32 C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\MSINFO\Msinfo32.exe 4.0 Microsoft Systeeminfo
Regcleanr.exe 4.3.0.780 RegCleaner C:\PROGRAM FILES\REGCLEANER\Regcleanr.exe 4.0 RegCleaner
Notepad.exe 4.10.1998 Microsoft Corporation Toepassingsbestand Windows Kladblok C:\WINDOWS\Notepad.exe 4.0 Besturingssysteem Microsoft(R) Windows(R)
Rnaapp.exe 4.10.2222 Microsoft Corporation Externe-toegangstoepassing C:\WINDOWS\SYSTEM\Rnaapp.exe 4.0 Besturingssysteem Microsoft(R) Windows(R)
Tapisrv.exe 4.10.2222 Microsoft Corporation Microsoft® Windows(TM) Telephony Server C:\WINDOWS\SYSTEM\Tapisrv.exe 4.0 Besturingssysteem Microsoft(R) Windows(R)


Dump van aktive taken na unload en reboot pc:
active taken, na unload hp programma's en reboot pc

Kernel32.dll 4.10.2222 Microsoft Corporation Win32 Kernel-kerncomponent C:\WINDOWS\SYSTEM\Kernel32.dll 4.3 Besturingssysteem Microsoft(R) Windows(R)
MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bits VxD-berichtserver C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Besturingssysteem Microsoft(R) Windows(R)
Mprexe.exe 4.10.1998 Microsoft Corporation WIN32 Network Interface Service Process C:\WINDOWS\SYSTEM\Mprexe.exe 4.0 Microsoft(R) Windows(R) Operating System
MMTASK.TSK 4.03.1998 Microsoft Corporation Multimedia background task support module C:\WINDOWS\SYSTEM\MMTASK.TSK 4.0 Microsoft Windows
Tablet.exe 4.56-6 Wacom Technology, Corp. WacomService C:\WINDOWS\SYSTEM\Tablet.exe 4.0 Wacom Win32 Tablet Service
Mstask.exe 4.71.1968.1 Microsoft Corporation Taakplanner Engine C:\WINDOWS\SYSTEM\Mstask.exe 4.0 Microsoft® Windows® Taakplanner
Explorer.exe 4.72.3110.1 Microsoft Corporation Windows Explorer C:\WINDOWS\Explorer.exe 4.0 Microsoft(R) Windows NT(R) Operating System
Vi_grm.exe 1, 0, 0, 1, TrayIcon by jeff Liu C:\TNT\Vi_grm.exe 4.0 TRAYTEST Application
Taskmon.exe 4.10.1998 Microsoft Corporation Task Monitor C:\WINDOWS\Taskmon.exe 4.0 Microsoft(R) Windows(R) Operating System
Systray.exe 4.10.2222 Microsoft Corporation Toepassing Systeemwerkbalk C:\WINDOWS\SYSTEM\Systray.exe 4.0 Besturingssysteem Microsoft(R) Windows(R)
Itouch.exe 1.30.126 Logitech Inc. iTouch Application C:\PROGRAM FILES\LOGITECH\ITOUCH\Itouch.exe 4.0 iTouch
Em_exec.exe 8.62.191 Logitech Inc. Control Center C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\Em_exec.exe 4.0 MouseWare
Directcd.exe 3.01 (162) Adaptec DirectCD Application C:\PROGRAM FILES\ADAPTEC\DIRECTCD\Directcd.exe 4.0 DirectCD
Dmhkey.exe C:\PROGRAM FILES\DIAMOND\INCONTROL TOOLS 98\Dmhkey.exe 4.0
Stickynote.exe 4.50 Christian Carrillo StickyNote for Windows 95, 98 and NT D:\PROGRAM FILES\STICKYNOTES\Stickynote.exe 4.0 StickyNote Program
Wmiexe.exe 5.00.1755.1 Microsoft Corporation WMI service exe housing C:\WINDOWS\SYSTEM\Wmiexe.exe 4.0 Microsoft(R) Windows NT(R) Operating System
Pstores.exe 5.00.1877.3 Microsoft Corporation Protected storage server C:\WINDOWS\SYSTEM\Pstores.exe 4.0 Microsoft(R) Windows NT(R) Operating System
Wordpad.exe 5.00.1691.1 Microsoft Corporation Toepassing WORDPAD MFC C:\PROGRAM FILES\ACCESSORIES\Wordpad.exe 4.0 Besturingssysteem Microsoft(R) Windows NT(R)
Notepad.exe 4.10.1998 Microsoft Corporation Toepassingsbestand Windows Kladblok C:\WINDOWS\Notepad.exe 4.0 Besturingssysteem Microsoft(R) Windows(R)
Msinfo32.exe 4.10.2222 Microsoft Corporation MSInfo32 C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\MSINFO\Msinfo32.exe 4.0 Microsoft Systeeminfo
 
Laatst bewerkt:
Status
Niet open voor verdere reacties.
Terug
Bovenaan Onderaan