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ariane01

ariane01

Gebruiker
Lid geworden
11 dec 2001
Berichten
444
Ik heb de avira premium security suite geinstalleerd. Sindsdien kan ik niets meer verzenden of ontvangen met outlook 2003.
Besturingssysteem Windows 7 / 64 bit. Zijn er problemen met avira en 64 bit gekend?
 
Het zal waarschijnlijk niet liggen aan het feit dat je een 64-bits besturingssysteem gebruikt. Avira zou daar 100% compatibel mee moeten zijn.

Ik wil graag het rapport hebben dat Avira zelf bijhoudt over de MailGuard. Dat kan ons hopelijk verder helpen.

Ga in de gebruikersinterface van Avira naar Online Protection > MailGuard en klik vervolgens links op "Display report file". Kopieer/plak de inhoud van het tekstbestand dat wordt geopend in je volgende bericht. :)
 
het gevraagde rapport

Code: 
30/05/2010,16:15:21,276 [INFO] [M] AntiVir MailGuard Version 10.0.1.27
30/05/2010,16:15:21,292 [INFO] [M] Premium Security Suite  Engine Version 8.2.1.242
30/05/2010,16:15:21,292 [INFO] [M] VDF Version: 7.10.7.195, VDF creation date: 7.10.7.195
30/05/2010,16:15:21,292 [INFO] [M] The program is running as an unrestricted full version. Online services are available:
30/05/2010,16:15:21,292 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

30/05/2010,16:36:32,768 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,16:36:32,768 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,16:36:57,837 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,16:36:57,837 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,16:37:22,891 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,16:37:22,891 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,16:39:48,236 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,16:39:48,236 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,16:41:54,640 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

30/05/2010,16:42:01,988 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,16:42:01,988 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,17:21:07,103 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,17:21:07,103 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,17:22:13,013 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

30/05/2010,17:22:45,665 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,17:22:45,665 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,17:41:12,544 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,17:41:12,544 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,17:43:13,444 [WARN] [M] AntiVir MailGuard has been disabled
30/05/2010,17:44:44,049 [INFO] [M] AntiVir MailGuard has been enabled
30/05/2010,17:47:25,752 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,17:47:25,752 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,17:50:29,250 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,17:50:29,250 [ERROR] [P] Remote mail server connection failed: 24007

30/05/2010,17:54:40,638 [INFO] [M] AntiVir MailGuard Version 10.0.1.27
30/05/2010,17:54:40,654 [INFO] [M] Premium Security Suite  Engine Version 8.2.1.242
30/05/2010,17:54:40,654 [INFO] [M] VDF Version: 7.10.7.195, VDF creation date: 7.10.7.195
30/05/2010,17:54:40,654 [INFO] [M] The program is running as an unrestricted full version. Online services are available:
30/05/2010,17:54:40,654 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

30/05/2010,17:55:11,777 [ERROR] [P] Remote mail server connection failed: 10061

30/05/2010,17:55:11,777 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,14:41:01,609 [INFO] [M] AntiVir MailGuard Version 10.0.1.27
31/05/2010,14:41:01,625 [INFO] [M] Premium Security Suite  Engine Version 8.2.1.242
31/05/2010,14:41:01,625 [INFO] [M] VDF Version: 7.10.7.195, VDF creation date: 7.10.7.195
31/05/2010,14:41:01,625 [INFO] [M] The program is running as an unrestricted full version. Online services are available:
31/05/2010,14:41:01,625 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,14:44:25,143 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,14:44:25,143 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:09:48,007 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:09:48,007 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:20:48,474 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,15:20:51,188 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,15:29:53,768 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,15:29:56,077 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,15:31:07,525 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,15:31:09,771 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,15:33:44,523 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:33:44,523 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:36:47,966 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:36:47,966 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:39:49,582 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:39:49,582 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:43:09,636 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:43:09,636 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:46:29,535 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:46:29,535 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:49:39,265 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:49:39,265 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:52:52,892 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:52:52,892 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:55:54,710 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:55:54,710 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,15:58:56,498 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,15:58:56,498 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,16:01:58,332 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,16:01:58,332 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,16:05:12,614 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,16:05:12,614 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,16:08:14,427 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,16:08:14,427 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,16:11:16,242 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,16:11:16,242 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,16:14:18,076 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,16:14:18,076 [ERROR] [P] Remote mail server connection failed: 24007

31/05/2010,22:01:57,482 [INFO] [M] Current configuration: 
                               	- Macrovirus heuristic is enabled in the mode
                               	- Win32 file heuristic is enabled in the mode: 2
                               	- Process Protection: 1
                               	- Report level: 1

31/05/2010,22:02:30,546 [ERROR] [P] Remote mail server connection failed: 10061

31/05/2010,22:02:30,546 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:25:11,822 [INFO] [M] AntiVir MailGuard Version 10.0.1.27
1/06/2010,19:25:11,838 [INFO] [M] Premium Security Suite  Engine Version 8.2.1.242
1/06/2010,19:25:11,838 [INFO] [M] VDF Version: 7.10.7.205, VDF creation date: 7.10.7.205
1/06/2010,19:25:11,838 [INFO] [M] The program is running as an unrestricted full version. Online services are available:
1/06/2010,19:25:11,838 [INFO] [M] Current configuration: 
                              	- Macrovirus heuristic is enabled in the mode
                              	- Win32 file heuristic is enabled in the mode: 2
                              	- Process Protection: 1
                              	- Report level: 1

1/06/2010,19:29:00,162 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:29:00,162 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:32:02,537 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:32:02,537 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:35:12,786 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:35:12,786 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:37:11,537 [INFO] [M] AntiVir MailGuard Version 10.0.1.27
1/06/2010,19:37:11,568 [INFO] [M] Premium Security Suite  Engine Version 8.2.1.242
1/06/2010,19:37:11,568 [INFO] [M] VDF Version: 7.10.7.205, VDF creation date: 7.10.7.205
1/06/2010,19:37:11,568 [INFO] [M] The program is running as an unrestricted full version. Online services are available:
1/06/2010,19:37:11,568 [INFO] [M] Current configuration: 
                              	- Macrovirus heuristic is enabled in the mode
                              	- Win32 file heuristic is enabled in the mode: 2
                              	- Process Protection: 1
                              	- Report level: 1

1/06/2010,19:38:53,968 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:38:53,968 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:42:07,761 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:42:07,761 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:45:07,861 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:45:07,861 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:48:22,912 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:48:22,912 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:51:33,264 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:51:33,264 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:54:06,689 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:54:06,689 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:54:09,434 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:54:09,434 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:54:11,712 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:54:11,712 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:54:17,359 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:54:17,359 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:54:38,778 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:54:38,778 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,19:57:40,641 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,19:57:40,641 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:00:54,590 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:00:54,590 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:04:01,051 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:04:01,051 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:07:08,017 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:07:08,017 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:10:09,877 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:10:09,877 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:13:11,711 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:13:11,711 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:16:13,563 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:16:13,563 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:19:18,252 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:19:18,252 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:19:40,856 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:19:40,856 [ERROR] [P] Remote mail server connection failed: 24007

1/06/2010,20:19:43,212 [ERROR] [P] Remote mail server connection failed: 10061

1/06/2010,20:19:43,212 [ERROR] [P] Remote mail server connection failed: 24007
 
Laatst bewerkt door een moderator:
Met het volgende programma kan ik kijken of dat er mogelijk conflicterende beveiligingssoftware op je computer aanwezig is.

Download Security Check hier of hier.
  • Sla het op je bureaublad op.
  • Dubbelklik op SecurityCheck.exe en volg verder de instructies op het scherm.
  • Een tekstbestand (checkup.txt) wordt na een tijdje automatisch geopend; kopieer/plak de inhoud van dat bestand in je volgende bericht.
 
Laatst bewerkt:
ik ga dat zeker proberen maar vandaag niet meer want ik moet vroeg uit de veren - bedankt alvast
 
heb de securitycheck gedaan
niettegenstaande AVG9 niet opgestart was, duidde het progje een conflict aan
AVG9 verwijderd en outlook werkt terug
bedankt voor de hulp Gammo123
 
Graag gedaan hoor. :thumb:

Ik denk dat hoewel AVG geen bestanden meer real-time scande, de e-mailscanner nog wel ingeschakeld was. En dat kan inderdaad problemen opleveren, als er meerdere antivirusprogramma's op één pc staan.

Kan je het topic nog even de status "opgelost" toekennen? Dit kun je doen door rechtsonder op "Vraag is opgelost" te klikken. Op die manier weten andere mensen ook dat je geen hulp meer nodig hebt. Achter je vraag komt dan een groen vinkje te staan.
 
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