Toetsenbord werkt soms wel/soms niet

[charl777]

Ik heb een vraag over het toetsenbod van de Packard Bell laptop van mijn tante.
Compleet opnieuw geinstalleerd. Maar nu werkt soms het toetsenbord wel en soms niet. Voor de herinstallatie had ze dat alleen bij Msn. Nu zelfs ook bij mail. Net alsof de toetsen niet goed gepaakt worden, je moet harder op de toetsen drukken. Maar dat helpt ook niet altijd, want hij reageert soms traag.

Hoe kan dat? Eerrst dacht ik dat het toetsenbord niet goed meer was. Maar als het soms wel en soms niet en vroeger alleen bij msn zo was, lijkt me dat het aan iets anders ligt?

Gister ging ik er weg en alles werkte goed. Net krijg ik een mailtje van haar waarin ze amper kon typen.

Wie kan me verder helpen?

 

[Haaren101]

Heb je hetzelfde effect met een extern toetsenbord?

Ron

 

[charl777]

Goede vraag, weet ik niet. Maar die hebben we ook niet. Dan moet ik dat eerst ergens regelen of kopen.

Trouwens wat ik doorkreeg nog van haar net en wat ik zelf heel vreeemd vind. Ze kon wel op Internet in Hyves gewoon typen. En als ze dan Gmail opent, kan ze daar weer anders in typen. Ook na opniuew opstarten, bleef dit zo net.

 

[ar1990nold]

Zit er een verschil tussen browsers?
Dus werd hyves bijvoorbeeld in Internet Explorer geopend en Gmail in Google Chrome?

 

[charl777]

Nee volgens mij niet?
Gmail gewoon in de link in de zwarte balk klikt zo bovenaan aan. En dan hyves opent ze op een niuew tabblad. Dan is het toch allebei in Internet Explorer?

 

[ar1990nold]

Okeey.
Wat voor besturingssysteem heb je?
Dus heb je Windows XP, Windows Vista, Windows 7 of nog heel wat anders?
Probeer dit bestand 1's te downloaden en te installeren: http://dewasoft.com/privacy/kldetector.htm

 

[charl777]

Er wordt alleen internet explorer gebruikt.

En het gaat om Windows Vista. In je link staat windows Vista niet vermeld, dus kan ik die nog wel gebruiken??

 

[ar1990nold]

Ik zou het gewoon proberen. Anders kun je hier: http://freeware.wikia.com/wiki/Lists_of_freeware_antikeyloggers 1tje uitzoeken die het misschien doet

 

[charl777]

Oke dat lukt niet. Hoe moet ik 1tje uitzoeken dan? Geen idee wat ik precies uit moet zoeken??

 

[charl777]

Want een aantal van die programma's op die site had ik al geprobeerd voordat ik opnieuw ging herinstalleren.
Malwarebytes, antispyware heb ik al geprobeerd.

kan het spyware zijn dan na een complete nieuwe installatie?

 

[ar1990nold]

Ja dat kan vooral na een nieuwe installatie. Als je niet op tijd anti-virus/spyware installeert dan heb je een grote kans.
Heb je een anti-virus/spyware programma geïnstalleerd?

 

[charl777]

Het probleem was al meteen na herinstallatie. Heb er ook als eerste Avast anti Iris op gezet, de gratis versie. Die heeft ook al gescand en niks gevonden. Verder hebben we nog niks met de pc gedaan.

 

[charl777]

Ik heb de Keylogger toch kunnen gebruiken.
Ik kon wel typen in gmail, maar heel moeizaam. Typen op dit forum gaat wel goed. Word en notepad gaat goed.

Ik heb geen idee wat het is.

Hieronder het logfile van keylogger. Ik weet niet wat ik hieruit kan halen??

Below are some file operations that were done during the monitoring process.
Review them carefully and check for suspicious files.


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C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\9E1S***S\home;sz=120x600;tile=2;kw=WLimekv1;tt=2015;gr=15;rg=0;nk=40;ord=534006923997466[1]
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C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\9E1S***S\home;sz=120x600;tile=2;kw=WLimekv1;tt=2015;gr=15;rg=0;nk=40;ord=534006923997466[1]
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C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\QAEOUZ2C\8ba02092019f43938452cbb0f59c9ef0[1].swf
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was modified.

C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\CDKX1ZM0\bind[1].txt
was removed.

C:\Users\Pia\ntuser.dat.LOG1
was modified.

C:\Users\Pia\NTUSER.DAT
was modified.

C:\Users\Pia\NTUSER.DAT
was modified.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low
was modified.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low\pia@mail.google[2].txt
was removed.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low
was modified.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low\pia@mail.google[1].txt
was removed.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low
was modified.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low\pia@mail.google[2].txt
was removed.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low
was modified.

C:\Users\Pia\AppData\Roaming\Microsoft\Windows\Cookies\Low\pia@mail.google[1].txt
was removed.

C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\CDKX1ZM0\mail[1]
was modified.

C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\CDKX1ZM0
was modified.

C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\CDKX1ZM0\mail[1]
was created.

C:\Users\Pia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\CDKX1ZM0
was modified.

 

[ar1990nold]

Het ging om een antikeylogger en niet om een keylogger maar maakt niks uit.
Download 1's http://www.piriform.com/CCLEANER en voer die uit. Graag ook de registerfouten controleren en herstellen. Maak desnoods de .reg file aan.
Als dat gedaan is graag de computer opnieuw opstarten. Als het probleem nog bestaat graag ff ctrl+shift+esc doen en naar processes gaan. Klik dan a.u.b. op Mem Usage tot het hoogste getal er staat en maak a.u.b. een screenshot. (alt+prt scr via paint ctrl+v). Doe dit ook bij CPU en maak ook a.u.b. een screenshot.