window xp SP3 is freezing ? :(

[Miryam]

Hallow every one,
I use window xp SP3 home edition the window is freezing without any error massage.I scan my pc with Bit defender, house call, AVG,panda and other online virus scanner, no virus malware and adware was founded. for registery fault I used AML registery cleaner. I did system restore to fix the problem but my computer is still freezing. I didnot install any new hardware or software.
I think the problem begon since I upgrade from sp2 to sp3 window xp, but still iam not sure what would be the real cause, if it would be I dont know how to restore the old sp2 window xp.

In SAFE MODE everything is working perfect plus internet connection.
I am looking forward to your help. If you reply in Dutch I can read it as well.
many thanx

 

[TomTom1]

english??

look this site:
You have to make a hijack

http://www.bleepingcomputer.com/

 

[Miryam]

what do you mean with hijaking?

 

[TomTom1]

maybe anyone know a english hijack site??

 

[TomTom1]

first you have scan with mbam
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
Install, update , Quickly scan, (in the next post, you can say how many files are infected)

Then you restart your pc.

Now scan with Sas
http://www.superantispyware.com/downloads/SUPERAntiSpyware.exe
Install, update , Scan. (tell in your next post, how many files are infected)

Is the problem away?

Read this if the problem not away:

Please navigate to the Trend Micro Site and search for the "Download HijackThis Installer." Save this version on your pc. (download: http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download

Double-click on "HJTInstall.exe" and follow the prompts to install HijackThis.
After you have done this and started HijackThis, click on "Do a system scan and save a logfile" and post the resulting log as a reply in a new forum post.

NB: Please only create a HijackThis log! Most of what is showing is harmless or even necessary. It is therefore important that you only "fix" things with HijackThis, when told / listed by a Team Member.

This is all that we need for now. In today's Malwareworld so many things change at such a fast rate that it is quite possible that we need you to run other programmes. We will however let you know when this is necessary.

Please be patient. These days many HijackThis logs are being posted and have to be answered. The helpers here all do this in their free time and are only able to do so many logs at one time. We are doing our best to answer your logs in a timely manner, but delays still may occur. Thanks for your understanding

HERE YOU CAN POST YOUR HIJACK LOG: http://forum.hijackthis.de/forumdisplay.php?f=10

when you posted your log, give me that link to your topic