Janet: Hi, my name is Janet. How may I help you?
nick : hello
nick : i have had my device in repair and now i figured out that i have less intern storage than before. something went wrong
Janet: Where did you buy it?
nick : in the netherlands
Janet: Let me connect you to the right line of support.
Janet has disconnected.
Potlapally: Hi, my name is Potlapally. How may I help you?
nick : hello, i have had my device in repair and now i figured out that i have less intern storage than before. something went wrong
Potlapally: May I know the device Model please?
nick : moto g 2014
nick : xt1068
Potlapally: May I know your location and device IMEI number please ?
nick : the netherlands and ...
Potlapally: Please Give me a while.
Potlapally: Thanks for waiting.
Potlapally: I suggest you to move the app's to sd card.
Potlapally: Kindly go to settings >> apps >> download >> tap on the app >> tap on move to sd card.
nick : yes but i have litteraly less storage space. The specs say i need to have 8 gb available but i only have 4.6 capacity
nick :
http://imagehost4.online-image-edit...15_11410991_6aef2f650309/24125011UMvS1H5Y.png
Potlapally: I am sorry !! The remaining internal space occupied for the OS and pre loaded apps.
nick : no the internal storage total space is 4613 that is not right
Potlapally: Where did you purchase the device?
nick : in the netherlands
nick : belsimpel.nl
Potlapally: I suggest you to please contact place of purchase.
nick : yes but motorola has done the repair and should fix it.
nick : i have waited a month till my device was repaired and now i've got these problems
Potlapally: I suggest you to contact place of purchase they might be help with you.
nick : ok i will
Potlapally: Thank you for contacting Motorola. Have a great day.