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Regenerating the Identities Registry Key
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).
To regenerate the Identities registry key: 1. Click the Start button, click Run , and then type regedit . Click OK .
2. Browse through the registry to the following registry key:
HKEY_CURRENT_USER/Identities
3. On the Registry menu, click Export Registry File .
4. In the Save In box, click Desktop .
5. In the File Name box, type Identities , and then click Save .
6. In Registry Editor, right-click the Identities key, and then click Delete .
7. Quit Registry Editor, and then start Outlook Express to test functionality.
You can now restore your mail, addresses, and account settings.