PC crasht telkens...

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keano

Gebruiker
Lid geworden
11 jun 2002
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177
Telkens als ik een paar uur m'n pc aan laat, weg ga, vervolgens terug kom, dan zie ik dat mijn pc zichzelf opnieuw heeft opgestart.

Ik krijg deze error:

Iemand ideeen?

Thanks!




Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.0.6001.2.1.0.768.3
Landinstelling-id: 1043

Aanvullende informatie over dit probleem:
BCCode: d1
BCP1: 00000004
BCP2: 00000002
BCP3: 00000001
BCP4: 8E250DE2
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Bestanden die helpen bij het beschrijven van het probleem:
C:\Windows\Minidump\Mini031909-02.dmp
C:\Users\cht\AppData\Local\Temp\WER-41683-0.sysdata.xml
C:\Users\cht\AppData\Local\Temp\WERAD00.tmp.version.txt

Lees onze privacyverklaring:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0413
 
Kijk even in dit topic hoe je m.b.v. Debugging tools for Windows kunt proberen de oorzaak te achterhalen.
Staat nog wat speciaals in voor Vista (Windbg moet nl. via "Als Administrator uitvoeren" worden uitgevoerd om .dmp bestanden in c:\windows\minidump te kunnen analyseren).

Natuurlijk is het zo dat jouw probleem bijna zeker een andere zal zijn als die in in die discussiedraad is gevonden. Het gaat dus vooral om de hulpmiddelen en de methode die er worden genoemd.

Succes,

Tijs.
 
Laatst bewerkt:
Staat erin (ook in de informatie die ik gelinkt heb):

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Oftewel na het laden van de crash-dump in Windbg ingeven en op enter drukken:
!analyze -v

Succes,

Tijs.
 
Thanks, sorry voor de late reactie, heb de pc een tijdje niet kunnen gebruiken ivm drukte. Maar sinds ik hem weer gebruik crasht hij nog steeds.

Hieronder de tekst die ik heb gekregen na het invoeren van !analyze -v


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini040109-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x81e03000 PsLoadedModuleList = 0x81f1ac70
Debug session time: Wed Apr 1 13:22:47.066 2009 (GMT+2)
System Uptime: 0 days 14:08:52.434
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.............
Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 1, 805f2de2}

*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
*** WARNING: Unable to verify timestamp for pacer.sys
*** ERROR: Module load completed but symbols could not be loaded for pacer.sys
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : HssDrv.sys ( HssDrv+3de2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 805f2de2, address which referenced memory

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: HssDrv

FAULTING_MODULE: 81e03000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 498b603e

WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
00000004

CURRENT_IRQL: 0

FAULTING_IP:
HssDrv+3de2
805f2de2 ?? ???

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from 805f2de2 to 81e5dd24

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
8ad2f640 805f2de2 badb0d00 00000000 856911f8 nt+0x5ad24
8ad2f6d8 805f022b 0000003e 86cabf98 00000000 HssDrv+0x3de2
8ad2f704 805f0482 86cabf98 85691d58 00000082 HssDrv+0x122b
8ad2f724 82ad48e1 851429a8 8ad2f76c 00000001 HssDrv+0x1482
8ad2f74c 82ad4707 8ad2f770 8ad2f76c 00000001 ndis+0xd18e1
8ad2f7b4 82a06585 86caa0e8 87494350 00000000 ndis+0xd1707
8ad2f7d4 82a065a8 87494350 87494350 00000000 ndis+0x3585
8ad2f7ec 8eb384ab 87f9f650 87494350 00000000 ndis+0x35a8
8ad2f868 82a06638 88020b60 87494350 00000000 pacer+0x54ab
8ad2f884 82ad164a 87494350 87494350 00000000 ndis+0x3638
8ad2f8a8 8a0701ae 851e0560 87494350 00000000 ndis+0xce64a
8ad2f8f0 8a06fd8c 8512a888 00000000 00000000 tcpip+0x611ae
8ad2f930 8a06f99b 8a0d4c68 00000000 00000000 tcpip+0x60d8c
8ad2f968 8a07178b 8a0d4c68 8ad2fa84 616c7049 tcpip+0x6099b
8ad2fa08 8a070bff 00d2fa84 00000000 8670f470 tcpip+0x6278b
8ad2fb68 8a069cab 00000000 00000007 8a0d4c68 tcpip+0x61bff
8ad2fb88 8a051be2 8579a778 8ad2fba4 00000200 tcpip+0x5acab
8ad2fc78 8a07a073 87494350 00000002 8575dc90 tcpip+0x42be2
8ad2fcb4 8a079a36 8ad14120 8ad2fd40 8575dc90 tcpip+0x6b073
8ad2fce8 81eb9450 8575dc90 00000002 2f1aefa0 tcpip+0x6aa36
8ad2fd50 81eb7edd 00000000 0000000e 00000000 nt+0xb6450
8ad2fd54 00000000 0000000e 00000000 00000000 nt+0xb4edd


STACK_COMMAND: kb

FOLLOWUP_IP:
HssDrv+3de2
805f2de2 ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: HssDrv+3de2

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: HssDrv.sys

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------
 
Probably caused by : HssDrv.sys ( HssDrv+3de2 )

hier heeft iemand hetzelfde probleem als jij blijkbaar.

Vlgs. die discussiedraad betreft het: Hotspot Shield Helper Miniport driver
Oftewel (verderop gemeld):
it turns out that the culprit is a program called hotspot shield which effectively enables you to mask your IP. Lots of Vista users have been having problems with the drivers that the program installs in order for the program to do it's job. Especially since the program recently automatically updated itself (and the drivers I assume).

Suffice to say I've removed the program and all the associated drivers following the instructions of someone on another forum with the same problem.

Oftewel: Hotspot Shield deïnstalleren, inclusief alle drivers die het programma met zich meegebracht heeft, en je probleem zou over moeten zijn.

Succes,

Tijs.
 
Laatst bewerkt:
hier heeft iemand hetzelfde probleem als jij blijkbaar.

Vlgs. die discussiedraad betreft het: Hotspot Shield Helper Miniport driver
Oftewel (verderop gemeld):

Oftewel: Hotspot Shield deïnstalleren, inclusief alle drivers die het programma met zich meegebracht heeft, en je probleem zou over moeten zijn.

Succes,

Tijs.

Bedankt joh:D!

Ik heb em verwijderd, zolang hij niet crasht komt alles goed(Y)

Cheers
 
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