Printspooler en RPC (HP psc 2171) werkt niet

[toinehelp]

Ik heb windows xp (home ed.) en heb al enige tijd mijn HP PSC 2171 all in one aangesloten, en heeft tot enkele weken geleden prima gewerkt.
Maar hij werkt nu niet meer, ALs eerste krijg ik de melding " Print spooler niet actief" (heb deze inmiddels weer aan gezet via Services, maar zet zich iedere keer weer uit !) en de printer kan niet verder geinstalleerd worden, als ik deze aan zet. want geeft hij de foutmelding " RPC server niet beschikbaar" (heb deze inmiddels weer aan gezet via Services,en blijft wel aan staan!)
Help, kan iemand mij helpen, zodat ik weer de printer kan gebruiken !

Thanks

 

[Devilish]

dit is een bekend probleem van HP, ik vondt dit op het forum van HP:

Ok I was able to fix this.

I'm running a Photosmart 2710 ALLINONE on a Wireless Network with 3 computers. Running XP. All computers encounted the same "The print Spooler was unable to connect to your printer" error when trying to print. I had a cable outage which had required me to reboot the router and it was then the problem started.

I contacted HP and what we were able to determine is; there were several EXTRA icons in the Control Panel, Under Printers and Faxes. Not unssual except that these icons were Identical and would not delete. Double clicking on these icons opened them and it was found each contained a pending document waiting to be printed. Once these were deleted the Icon itself could be deleted.

All Icons were deleted in this fashion, including the default and then the printer disc was inserted and the steps were followed to "add a new device" from the start up menu of the installation disc. This created a fresh default printer Icon in the Control Panel and printing resumed normally. The Tech did some additional research (yes I got a good one) and also found this...

Under Control Panel, Printers and Faxes, then right click on the default printer Icon and select Properties. Select the advanced tab at the top and near the middle there are some bullets "Spool print documents so program finishes printing faster" should be the default bullet selected. There is another option there that says "Print directly to Printer" The tech tells me this could also be a fix as it will keep documents from being spooled up prior to printing and instead send them directly to the printer.

I havent had to use this option as the above mentioned fixed my problem, however, for those of you using a differant printer or OS I thought id list it as it may be a fix for your issue.

The Tech had no idea why these extra Icons were there or how they got there, and I certainlydidnt either. As of this wirting i've not noticed any new ones being added there.... so who knows how this happened.

Hopefully this helps. Good Luck.

bron: http://forums2.itrc.hp.com/service/...3634&admit=-1335382922+1121598990587+28353475

 

[toinehelp]

Zelfs de printer krijg ik niet geinstalleerd !

Dabk je Devilish,
Maar mijn printer krijg ikzelfs niet geinstalleerd.
Krijg dan ook al dezelfde foutmeldingen.
Dus ik kan ook niet op de icoon van de printer klikken, want die is er niet.

 

[Devilish]

wat je kunt doen is alles van je computer aan printer software (software/drivers) verwijderen en dan opnieuw opstarten en opnieuw installeren?

anders even de HP helpdesk bellen,