Probleem met citrix receiver

swb · 15 mei 2016

hoop dat iemand mee kan denken... ik zit vast...

context
recent mijn hele pc in de soep gehad en er een nieuwe windows 10 versie op gezet
alles prima verlopen
1 van de laatste acties was zorgen dat ik weer kon thuiswerken
daarvoor gebruiken wij een https pagina die netscaler access gateway gebruikt
je geeft daar je credentials in en de 2 factor autenticatie.
alles prima

probleem
vervolgens kan je dan op het volgende scherm 2 dingen doen 1)een CitrixXenapp installeren 2)een sessie starten

ik ging braaf de eerste keer de installatie doen. die ging echter NIET goed
ik heb alles geprobeerd deze installatie ongedaan te maken. volgens mij is alles weg.
echter, als ik hem nu probeer te installeren krijg ik (steeds, ondanks al mijn werk) de melding: a version of citrixreceiver already exists. install cannot continue

bij de 2e optie, gaat hij een ica bestand downloaden
downloaden van ica bestand is voltooid. en dan krijg je vraag waarmee te openen
hier kan je echter geen enkele app die in de vesrte verte op de citrix receiver lijkt selecteren
oftewel: ik zit muurvast. heb verschillende browsers geprobeerd, searches gedaan, maar ik kom niet verder

wie ziet er opties? hoe krijg ik de laatste restje van de mislukte installatie weg...

RogerS · 15 mei 2016

Je moet minimaal de 4.3 versie van de client downloaden voor Windows 10. Dit kan ook bij Citrix rechtstreeks.

Het icoontje rechtsonder in het systeemvak is ook weg? Anders even rechtsklikken en kiezen voor afsluiten. Of anders de pc herstarten

dnties · 16 mei 2016

Er is ook ergens een Citrix Receiver cleanup utility te downloaden (officiële software van Citrix).
Heb de link even niet paraat maar ik neem aan dat Google je wel ergens naar toe zal leiden.

Tijs.

dorado · 16 mei 2016

Citrix Receiver Cleanup Utility

dnties · 16 mei 2016

Uiteindelijk vertaalt het openen van een .ica bestand zich als:
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe %1
waar %1 de volledige bestandsnaam van het .ica bestand is.

Ik schrijf "Uiteindelijk" omdat de Citrix Receiver installatie voor .ica bestanden een MIME-type invoert/koppelt ("application/x-ica") en dan aan dat MIME-type een Class ID koppelt wat uiteindelijk leidt tot de opdrachtregel zoals hier boven geciteerd.

Tijs.

swb · 16 mei 2016

helaas nog niet opgelost...

dank voor snelle meedenken dnties, dorado, rogerS.

ik heb direct de clean up tool gedownload, de tool gedraaid, de pc ge-restart en geprobeerd
ik kreeg eerst een installatie fout en als ik dan keek of hij het stiekum toch deed weer de melding dat er nog een bestaande installatie is...

ik heb het daarna nogmaals gedaan met hetzelfde resultaat.
bij de "installatie fout" kon ik de log inzien/opslaan
die kan ik evt mailen (of zelfs hieronder plakken -> wel lang)

is dat een idee?
wellicht nog een andere tip?

dank weer bij voorbaat

dorado · 16 mei 2016

Draai eens deze fixit:
Problemen oplossen met installeren of verwijderen programma's.

dnties · 16 mei 2016

a. Kijk in appwiz.cpl of dat nog wat genoteerd staat waar het woord Citrix in voorkomt en deïnstalleer die dan. [Ik verwacht overigens dat je daar niets van zult vinden.]
b. Zoek over de hele C: schijf naar map(pen) die beginnen met "Citrix". Dus niet alleen de C:\Program Files en C:\Program Files (X86) map maar ook je eigen map (C:\Users\<gebruikersnaam>)
c. Zoek in de registry naar Citrix en haal alle registersleutel weg waar ze in voorkomen.
d. Installeer niet via de netscaler "website" maar via deze link
e. Die log kan nuttige informatie bevatten. Ik verwacht dat als je 'm inpakt als .zip bestand dat hij als bijlage wel bij te sluiten is.

[Ik verwacht overigens geen nut van de tip van dorado, maar kan geprobeerd worden.]

Tijs.

dorado · 16 mei 2016

Download SystemLook(x32) of SystemLook(x64) & plaats het bestand op het Bureaublad.
Dubbelklik SystemLook.exe om het programma te starten.
In het venster dat opent kopieer je onderstaande code:

Code:

:regfind
citrix
:filefind
citrix
:folderfind
citrix
:service
ctxusbm

Zorg dat deze tekst links uitlijnt!

Klik op de knop "Look" om de scan te activeren.
Als de scan klaar is opent een tekstbestand (SystemLook.txt).
Post de inhoud van dit bestand.

dnties · 17 mei 2016

In aansluiting op mijn "handmatige verwijder" instructie staan in deze instructie (en mogelijk ook deze instructie) alle stappen die je kunt nemen om (resten van) de Citrix Receiver software te verwijderen.

Tijs.

swb · 17 mei 2016

update

tijs, dorado,

thanks beide.
ik heb eerst de instructies van dorado opgepakt
die van tijs vragen iets meer van mij (ben niet zo ervaren als het bijv op het register aankomt...)

ik heb eerst de fixit tool bekeken
de pagina meldt echter: "Uw besturingssysteem wordt momenteel niet ondersteund door Microsoft Fix."
dood spoor dus

vervolgens heb ik de 64bit tool gedraaid
hieronder de logs tot dusver
ik zal ook nog even de log van de falende installatie posten.
daarmee hebben jullie dan de info

ik hoop op verdere instructies; als ik de stappen van tijs moet zetten, so be it
dan meld ik me wellicht wel nog even met wat domme vragen

thx

swb · 17 mei 2016

zip file logs

bijgaand de logs:
1. mislukte citrix installatie
2. register systemlook
3. service system look

NB. de files en folders look loopt nog...

dnties · 17 mei 2016

Niet voor het een of ander, maar ik heb sterk het idee dat je een oudere versie van de Receiver aan het installeren bent! Daar waarschuwde RogerS al voor in zijn eerste posting: Je hebt (minstens) versie 4.3 nodig voor Windows 10!
EDIT, toevoeging: De versie die jij probeert te installeren is bevestigd als Citrix Receiver 3.1 (zie deze link, waarbij jouw logs laten zien dat je Product Version 13.1.0.89 installeert, wat overeen komt met Citrix Receiver 3.1)

Ik heb (niet voor niets) aangegeven waar je de nieuwste versie van de Receiver kunt downloaden, en die laat heel andere versienummers zien in zijn logs... Zie posting #8, onderdeel d.
Om je wat browse-werk te besparen: hier (alternatieve link: hier) vind je de Citrix Receiver 4.4 voor Windows.

Tijs.

swb · 18 mei 2016

laatste log

tijs,
ga ik morgen proberen.
hieronder nog de laatste logs.
als het klopt wat je zegt, is dat heel merkwaardig... bij mijn wete geeft de netscaler pagina altijd de meest recente versie
maar ik ga het zeker proberen

ik meld me weer met resultaten

thx

SystemLook 30.07.11 by jpshortstuff
Log created at 22:11 on 17/05/2016 by Sjoerd
Administrator - Elevation successful

========== filefind ==========

Searching for "citrix"
No files found.

========== folderfind ==========

Searching for "citrix"
C:\Backup My Data\Sjoerd Blum\AppData\Local\Citrix d------ [06:44 26/06/2015]

-= EOF =-

dorado · 18 mei 2016

Stap 1:

klik op de knop Start, typ regedit in het vak Zoeken & ENTER.* Typ het wachtwoord of een bevestiging als hierom wordt gevraagd.
Klik linksboven in de menubalk op bestand & vervolgens op exporteren.
Kies bovenin het scherm bij "Opslaan in" de plek waar je uw backup van het register wilt opslaan.
Let erop dat je links beneden bij exportbereik "alles" selecteert.
Geef het bestand een naam, bijvoorbeeld registerbackup.reg.
Bij "opslaan als" selecteert je Registerbestanden (*.reg)
Klik tenslotte op opslaan.

Stap 2:
Open Kladblok. Klik op Start → Alle Programma's → Bureau-Accessoires → Kladblok.
Kopieer onderstaande code:

Code:

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\SOFTWARE\Citrix]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EF0278C4-017E-4F7F-9ECD-2EF1953F6C82}]
"AppPath"=-
[HKEY_CURRENT_USER\SOFTWARE\Classes\Applications\SelfService.exe\shell\open\command]
@=-
[-HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\citrix.com]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\support.citrix.com]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\citrix.com]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\support.citrix.com]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Assemblies\C:|Program Files (x86)|Citrix|ICA Client|XPSPrintHelper.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{238F6F80-B8B4-11CF-8771-00A024541EE3}\2.8]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{3D3FCA3F-FA3F-4ACB-A793-DF6FFACC991A}\1.0\0\win32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{C43C22AF-CC33-43c0-9E0E-E843087AE46C}\1.0\0\win32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{1EFF7739-9BDA-4295-BC07-383554CAAC84}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{238F6F83-B8B4-11CF-8771-00A024541EE3}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{5FE65B49-6E43-4F1E-A1BB-AC6552EC96AE}\LocalServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{9EF5EF7A-DB82-464A-ACD0-1BC9416E3268}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{D085A4AB-CAB1-4729-9DF8-FCEEDDBD19E4}\LocalServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\TypeLib\{238F6F80-B8B4-11CF-8771-00A024541EE3}\2.8]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\TypeLib\{3D3FCA3F-FA3F-4ACB-A793-DF6FFACC991A}\1.0\0\win32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\TypeLib\{C43C22AF-CC33-43c0-9E0E-E843087AE46C}\1.0\0\win32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{238F6F83-B8B4-11CF-8771-00A024541EE3}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Common Files\Citrix"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Cache"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\zh-CN"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\ru"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\de"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\fr"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\en"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\ko"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\ja"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\es"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\resource\zh-TW"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Configuration"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Configuration\usertemplate"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Drivers64\ctxusbm"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Drivers64"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Drivers64\ctxusbr"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\Program Files (x86)\Citrix\ICA Client\Configuration\en"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00C9C0BD663BBAE4F8CCA6A4DC30BA25]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00E8C119C0861174BAE04553165CD22C]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\022088EEBB9251E49B84865D8620EAB1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\022E3E534498EA04890D87E1DE8A15CD]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\04BC72666CE3FA84A944C75E4A9BF80A]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\04F4634312A529944AB377760FB96D7D]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0503CD526FD1D484181069FA482FC317]
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[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\084F8D95027828F42A2F3B430266B569]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08CFF5BE256F2D14AAA2C255E3A4A758]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08D818113644F4F4F9E669F322286BAE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\094FA6C3497828643B3B8015FDAF298F]
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[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F8F9448C3F7058E41BEB310BF70FC334]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F930C268EE801CC4F8E18E0F84C64145]
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[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FD4871AF0E5E89847BAE52C0E72E1BBE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FF4CCD82957F3C647A7494214DB772A9]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FF9A164B6A366B24495ED051872EDF1C]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer\Extension Compatibility\{238F6F83-B8B4-11CF-8771-00A024541EE3}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MozillaPlugins\@Citrix.com/npican]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{1EFF7739-9BDA-4295-BC07-383554CAAC84}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F83-B8B4-11CF-8771-00A024541EE3}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F83-B8B4-11CF-8771-00A024541EE3}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F83-B8B4-11CF-8771-00A024541EE3}\ProgID]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F83-B8B4-11CF-8771-00A024541EE3}\ToolboxBitmap32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F83-B8B4-11CF-8771-00A024541EE3}\VersionIndependentProgID]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F85-B8B4-11CF-8771-00A024541EE3}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F85-B8B4-11CF-8771-00A024541EE3}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F85-B8B4-11CF-8771-00A024541EE3}\ProgID]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{238F6F85-B8B4-11CF-8771-00A024541EE3}\VersionIndependentProgID]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{5FE65B49-6E43-4F1E-A1BB-AC6552EC96AE}\LocalServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{9EF5EF7A-DB82-464A-ACD0-1BC9416E3268}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}\InprocServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\CLSID\{D085A4AB-CAB1-4729-9DF8-FCEEDDBD19E4}\LocalServer32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\TypeLib\{238F6F80-B8B4-11CF-8771-00A024541EE3}\2.8]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\TypeLib\{238F6F80-B8B4-11CF-8771-00A024541EE3}\2.8\0\win32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\TypeLib\{238F6F80-B8B4-11CF-8771-00A024541EE3}\2.8\HELPDIR]
[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\TypeLib\{3D3FCA3F-FA3F-4ACB-A793-DF6FFACC991A}\1.0\0\win32]
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[-HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\TypeLib\{C43C22AF-CC33-43c0-9E0E-E843087AE46C}\1.0\0\win32]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Citrix]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{60d8009b-9ff6-4655-a034-9ca945d817ff}]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{60d8009b-9ff6-4655-a034-9ca945d817ff}]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix]
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[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{60d8009b-9ff6-4655-a034-9ca945d817ff}]
[-HKEY_USERS\.DEFAULT\Software\Citrix]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000\SOFTWARE\Citrix]
[HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EF0278C4-017E-4F7F-9ECD-2EF1953F6C82}]
"AppPath"=-
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000\SOFTWARE\Classes\Applications\SelfService.exe\shell\open\command]
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[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\support.citrix.com]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\citrix.com]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\support.citrix.com]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000_Classes\Applications\SelfService.exe\shell\open\command]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000_Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\citrix.com]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000_Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\support.citrix.com]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000_Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\citrix.com]
[-HKEY_USERS\S-1-5-21-3230257150-2456941987-234990700-1000_Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\support.citrix.com]
[-HKEY_USERS\S-1-5-18\Software\Citrix

Ga naar Bestand - Opslaan als.
Bij "Opslaan in" kies je: Bureaublad.
Bij "Bestandsnaam" zet je:fix.reg.
Bij "Opslaan als type" selecteer je: Alle bestanden (*.*).
Klik op de knop Opslaan. Rechtsklik fix.reg → Samenvoegen

Stap 3:
Open Kladblok. Klik op Start → Alle Programma's → Bureau-Accessoires → Kladblok.
Kopieer onderstaande code:
@ECHO OFF
IF EXIST %UserProfile%\desktop\log.txt DEL /Q %UserProfile%\desktop\log.txt
ECHO Verwijderen van Services>> %UserProfile%\desktop\log.txt
FOR %%S in (
"ctxusbm"
) DO (
>>%UserProfile%\desktop\log.txt (
ECHO %%S
SC STOP %%S
SC DELETE %%S))
START notepad %UserProfile%\desktop\log.txt
Ga naar Bestand - Opslaan als.
Bij "Opslaan in" kies je: Bureaublad.
Bij "Bestandsnaam" zet je:delservices.bat.
Bij "Opslaan als type" selecteer je: Alle bestanden (*.*).
Klik op de knop Opslaan.
Rechtsklik → delservices.bat → Als administrator uitvoeren

Stap 4:
Herstart en probeer Citrix te installeren.

swb · 18 mei 2016

yesssssss

dank aan jullie beide!!!!

ik heb eerst de dorado stappen gezet (helder en simpel uitgelegd)
stap 4: installeren van citrix vanuit de netscaler omgeving lukte echter toch nog niet

toen heb ik de suggestie van tijs opgepakt en via zijn link een ciutrix receiver geinstalleerd
dat lukte wel

en ik ben weer online

dank beide, super!!

dnties · 18 mei 2016

Tot je dienst, fijn dat het allemaal geholpen heeft.

Graag nog je vraag de status opgelost geven, ajb.

Tijs.

dorado · 18 mei 2016

Ook tot je dienst.
Mooi dat het weer werkt, daar doen we het tenslotte allemaal voor

swb · 18 mei 2016

:thumb:

Probleem met citrix receiver

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