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0x80072EE2 error
Finding a solution for the 0x80072EE2 error
This is a fairly common Windows Update error and hopefully this article
will help you resolve the problems you are having.
This error may occur when access to the Windows Update site is blocked because one or
more of the following conditions is true:
# A firewall on your computer or local network is interfering with your connection to the
Windows Update site
.
# The Windows Update Web site is mapped to a specific IP address in the HOSTS file on
your computer. Microsoft does not recommend the use of entries for the Windows Update
Web site in the HOSTS file because the IP addresses for the site can change. NB: This
issue has been reported with Internet enhancement programs (such as TweakMASTER
DNS) that can add entries to your HOSTS file without your knowledge.
# The MTU setting on your router is too high/low.
# Proxy server settings are interfering with your connection to the Windows Update site.
# Norton Internet Security 2003 blocks access.
To try and resolve the error 0x80072EE2, use the following tips... After each tip
test to determine whether the issue is resolved
-----------------------------------------------
# Reconfigure or update your firewall program.
Reconfigure or update your firewall program so that Windows Update is not blocked, and
then try to update your computer again by using Windows Update. For information about
how to reconfigure or update your firewall program, see the documentation that was
included with the program, view the Help files for your program, or contact the
manufacturer's technical support department.
e.g It my mean Opening TCP/IP 443 in both directions for this process: %windir%
\system32\svchost.exe
-----------------------------------------------
Resolution Suggestion Three:
# Remove Windows Update entries from the HOSTS file.
To remove Windows Update entries from the HOSTS file, follow these steps:
-Click Start, point to All Programs, point to Accessories, and then click Notepad
-On the File menu, click Open.
-In the Files of type box, click All Files.
-In the Look in box, locate the following folder:
C:\Winnt\system32\drivers\etc\
-Double-click to open the hosts file.
-Remove any lines that contain entries for Windows Update (http://v4.windowsupdate.
microsoft.com).
-On the File menu, click Save.
-Close Notepad.
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Resolution Suggestion Four:
# Run the IPCONFIG /FLUSHDNS command.
To run the ipconfig /flushdns command, follow these steps:
-Click Start, and then click Run.
-In the Open box, type cmd, and the click OK.
-At the command prompt, type the following command, and then press ENTER:
ipconfig /flushdns
Close the command window.
-----------------------------------------------
Resolution Suggestion Five:
# Add Windows Update addresses to the trusted sites list.
To add Windows Update addresses to the trusted sites list, follow these steps:
-Open Microsoft Internet Explorer.
-Click Tools, and then click Internet Options.
-Click the Security tab, and then click Trusted Sites.
-Click Sites, and then click to clear the Require server verification (https
for all sites in
this zone check box.
-In the Add this Web site to the zone box, type each of the following addresses, and click
Add after each address:
http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com
http://Download.Windowsupdate.com
http://V5.Windowsupdate.microsoft.com https://v5.Windowsupdate.microsoft.com
-Click OK to close all Internet Options windows.
-----------------------------------------------
Resolution Suggestion Six:
# Add Windows Update addresses to the proxy settings exceptions list.
If your Internet connection uses a proxy server, add the Windows Update sites to the
proxy settings exceptions in Internet Settings. To do this, follow these steps:
-Open Internet Explorer.
-Click Tools, and then click Internet Options.
-Click the Connections tab, and then click LAN Settings.
-Click Advanced, and then type the following text in the Exceptions text box (all in one
line):
Note If you are running third-party proxy or firewall software, see your product
documentation for information about how to add these sites to the exception list for those
applications.
Click OK to close all Internet Options windows.
-----------------------------------------------
Resolution Suggestion Seven:
# Change the MTU setting on your router.
Yours ISP's MTU for their connection may not be correctly setup on your Broadband
router and/or your computer.
Please contact your ISP's support for more assistance on this. However the following
articles may be of help:
http://www.microsoft.com/windowsxp/using/networking/learnmore/
ppoe.mspx
http://support.microsoft.com/default.aspx?scid=kb;en-us;283165
-----------------------------------------------
Resolution Suggestion Eight:
# Configure Norton Internet Security 2003.
Norton Internet Security 2003 may be blocking Windows Update. try this:
-Open the Norton Internet Security 2003 Application
-Click on "Norton Internet Security" button located on the left side
-Click on "Personal Firewall" located on center
-Click on "Configure" button on bottom right side
-When dialog box appears, click on "Program Control" tab
-Scroll down and find and click on "Microsoft Generic Host Process for Win32 services"
-Then click on "Modify" bottom at button of scroll box.
-When dialog box appears, click and choose "Permit" button
-Close all boxes and close Norton.
-Reboot your computer.
Bron: internet...
Mike
