Word 2000 loopt vast

[phal]

Op een oude laptop (700Mhz - Pentium III) draait Windows 98.
Om toch niet iets nuttig te kunnen doen met het toestel, heb ik een oude Office 2000 Pro geïnstalleerd.
Bij Word gebeurt telkens hetzelfde: je kan tekst intikken maar zodra je ook maar iets anders probeert (afdrukken, tekst selecteren, vormpje invoegen...) blokkeert het programma.

De foutmelding ziet er zo uit:
WINWORD heeft een fout met betrekking tot een ongeldige pagina veroorzaakt in
module MSGRNL32.DLL op017f:00fcac46.
Registers:
EAX=00000000 CS=017f EIP=00fcac46 EFLGS=00010246
EBX=00000000 SS=0187 ESP=0062f9b0 EBP=01221f50
ECX=01221f50 DS=0187 ESI=01222c1c FS=0f0f
EDX=01222b30 ES=0187 EDI=01221f50 GS=0000
Bytes in CS:EIP:
8b 10 8b 4a 04 03 c8 8b 41 28 f7 d8 1b c0 24 fc
Stackdump:
00000000 00000000 01222c1c 01221071 01222b44 00000000 00fb4ff0 00000000 0000003f 01221990 01221f50 00000801 00000000 00000000 01222b30 00000001

Alle updates die nog kunnen gedaan worden op zo'n oud systeem werden uitgevoerd. Ik heb Office al verwijderd en opnieuw geïnstalleerd maar het probleem blijft.

Om toch te kunnen tekstverwerken heb ik dan een WordPerfect 8.0 geïnstalleerd. En wat blijkt? Ook dit programma blijft haperen.

De foutmelding is deze keer:
WPWIN8 heeft een fout met betrekking tot een ongeldige pagina veroorzaakt in
module WTLI80.DLL op017f:36a01ab7.Registers:
EAX=10247c8b CS=017f EIP=36a01ab7 EFLGS=00010282
EBX=fff942c5 SS=0187 ESP=00a3ef9c EBP=00a51230
ECX=00524f4d DS=0187 ESI=ff000002 FS=1117
EDX=0000000f ES=0187 EDI=107d8366 GS=3e27
Bytes in CS:EIP:
8b 08 51 ff 15 50 35 a7 36 83 f8 01 75 0d 56 e8
Stackdump:
00524f4d 36a54a42 ff000002 00524f4d 36a53e8c 00524f4d 00b61730 00000000 36a0164b 00524f4d 00a3f158 00000000 00b61250 fff942c5 00000504 00000000

Weet iemand wat de oorzaak is van dit probleem en hoe het kan opgelost worden?

 

[dnties]

MSGRNL32.DLL meldingen hebben te maken met proofing (=spellingscontrole) in Office.
Laat die functie eruit (als dat kan) en kijk of het dan wel werkt.

Verder: Download, pak in zijn geheel uit, en start Dial-a-fix
Vink daarna alles aan in Dial-a-fix, en druk op Go. In dit proces wordt ook het veranderen van Datum & Tijd geopend, kijk daar na of datum & tijd correct zijn ingesteld, en verander indien nodig.

Sluit Dial-a-fix als er geen foutmeldingen komen en ga weer naar de Windows Update site. Komen die foutmeldingen er wel, klik dan even op het 'briefje'-knopje naast het 'hamertje' om het log-bestand te bekijken.

Succes,

Tijs.

 

[phal]

Beste Tijs,

Het afzetten van de spellingcontrole heeft geen effect. De foutmelding blijft komen.
Met Dial-a-fix heb ik gecontroleerd. Dit is het logje:

Notes about this log:
1) "->" denotes an external command being executed, and "-> (number)" indicates
the return code from the previous command
2) Not all external command return codes are accurate, or useful
3) Sometimes commands return 0 (no error) even when they fail or crash
4) If an error occurs while registering an object, please send an email to:
dial-a-fix@DjLizard.net and include a copy of this log

DAF version: v0.60.0.24

--- System info ---
OS: Microsoft Windows 98 A
IE version: 6.0.2800.1106
MPC: 26600-OEM
CPU: Pentium III (~700MHz)
BIOS: 21/06/00
Memory (approx): 63MB
Uptime: 4 hour(s)
Current directory: D:\MIJN DOCUMENTEN\DIAL-A-FIX-V0.60.0.24
---

1/03/09 21:55:17 -- Dial-a-fix : [v0.60.0.24] -- started
21:55:18 | Policy scan started
21:55:18 | Policy scan ended - no restrictive policies were found
--- Emptying temp folders ---
21:55:53 | Deleting C:\WINDOWS\TEMP...
21:56:29 | C:\WINDOWS\TEMP could not be completely emptied, please reboot and try again
21:56:29 | Deleting C:\WINDOWS\temp...
21:56:30 | C:\WINDOWS\temp could not be completely emptied, please reboot and try again
--- MSI ---
21:57:00 | C:\WINDOWS\msiexec.exe was not found! Please extract this file from your installation media and try again.
21:57:01 | Registered: C:\WINDOWS\SYSTEM\msi.dll
--- Windows Update ---
--- Registration: Windows Update/Automatic Update DLLs ---
21:57:01 | Unregistered: C:\WINDOWS\SYSTEM\msxml.dll
21:57:01 | Registered: C:\WINDOWS\SYSTEM\msxml.dll
21:57:05 | Unregistered: C:\WINDOWS\SYSTEM\msxml2.dll
21:57:05 | Registered: C:\WINDOWS\SYSTEM\msxml2.dll
21:57:06 | Unregistered: C:\WINDOWS\SYSTEM\msxml3.dll
21:57:09 | Registered: C:\WINDOWS\SYSTEM\msxml3.dll
21:57:10 | Unregistered: C:\WINDOWS\SYSTEM\qmgr.dll
21:57:10 | Registered: C:\WINDOWS\SYSTEM\qmgr.dll
21:57:10 | Unregistered: C:\WINDOWS\SYSTEM\qmgrprxy.dll
21:57:10 | Registered: C:\WINDOWS\SYSTEM\qmgrprxy.dll
21:57:10 | Registered: C:\WINDOWS\SYSTEM\ole32.dll
--- SSL/HTTPS/Cryptography ---
--- Registration: SSL/HTTPS/Cryptography ---
21:57:10 | Unregistered: C:\WINDOWS\SYSTEM\cryptdlg.dll
21:57:10 | Registered: C:\WINDOWS\SYSTEM\cryptdlg.dll
21:57:11 | Unregistered: C:\WINDOWS\SYSTEM\cryptui.dll
21:57:11 | Registered: C:\WINDOWS\SYSTEM\cryptui.dll
21:57:12 | Unregistered: C:\WINDOWS\SYSTEM\cryptext.dll
21:57:12 | Registered: C:\WINDOWS\SYSTEM\cryptext.dll
21:57:13 | Unregistered: C:\WINDOWS\SYSTEM\initpki.dll
21:57:15 | Registered: C:\WINDOWS\SYSTEM\initpki.dll
21:57:15 | Unregistered: C:\WINDOWS\SYSTEM\mssign32.dll
21:57:15 | Registered: C:\WINDOWS\SYSTEM\mssign32.dll
21:57:15 | Unregistered: C:\WINDOWS\SYSTEM\mssip32.dll
21:57:15 | Registered: C:\WINDOWS\SYSTEM\mssip32.dll
21:57:15 | Unregistered: C:\WINDOWS\SYSTEM\softpub.dll
21:57:15 | Registered: C:\WINDOWS\SYSTEM\softpub.dll
21:57:17 | Unregistered: C:\WINDOWS\SYSTEM\regwizc.dll
21:57:17 | Registered: C:\WINDOWS\SYSTEM\regwizc.dll
21:57:17 | Unregistered: C:\WINDOWS\SYSTEM\rsaenh.dll
21:57:17 | Registered: C:\WINDOWS\SYSTEM\rsaenh.dll
21:57:17 | Unregistered: C:\WINDOWS\SYSTEM\wintrust.dll
21:57:17 | Registered: C:\WINDOWS\SYSTEM\wintrust.dll
21:57:17 | Unregistered: C:\WINDOWS\SYSTEM\schannel.dll
21:57:17 | Registered: C:\WINDOWS\SYSTEM\schannel.dll
21:57:17 | Unregistered: C:\WINDOWS\SYSTEM\rsabase.dll
21:57:17 | Registered: C:\WINDOWS\SYSTEM\rsabase.dll
--- Registration: ActiveX controls/codecs ---
21:57:18 | Registered: C:\WINDOWS\SYSTEM\acelpdec.ax
21:57:19 | Registered: C:\WINDOWS\SYSTEM\actxprxy.dll
21:57:20 | Registered: C:\WINDOWS\SYSTEM\asctrls.ocx
21:57:20 | Registered: C:\WINDOWS\SYSTEM\daxctle.ocx
21:57:21 | Registered: C:\WINDOWS\SYSTEM\hhctrl.ocx
21:57:21 | Registered: C:\WINDOWS\SYSTEM\l3codecx.ax
21:57:22 | Registered: C:\WINDOWS\SYSTEM\licmgr10.dll
21:57:22 | Registered: C:\WINDOWS\SYSTEM\mpg4ds32.ax
21:57:24 | Registered: C:\WINDOWS\SYSTEM\msdxm.ocx
21:57:24 | Registered: C:\WINDOWS\SYSTEM\plugin.ocx
21:57:24 | Registered: C:\WINDOWS\SYSTEM\proctexe.ocx
21:57:25 | Registered: C:\WINDOWS\SYSTEM\tdc.ocx
21:57:32 | Error 87 while calling LoadLibrary(C:\WINDOWS\SYSTEM\wshom.ocx). The error text is: De parameter is onjuist.
. The file version is: 5.6.0.6626
--- Registration: Control Panel applets ---
21:57:33 | DllInstalled: C:\WINDOWS\SYSTEM\inetcpl.cpl
--- Registration: Direct[X|Draw|Show|Media] ---
21:57:33 | Registered: C:\WINDOWS\SYSTEM\quartz.dll
21:57:34 | Registered: C:\WINDOWS\SYSTEM\danim.dll
21:57:34 | Registered: C:\WINDOWS\SYSTEM\dmscript.dll
21:57:35 | Registered: C:\WINDOWS\SYSTEM\dmstyle.dll
21:57:35 | Registered: C:\WINDOWS\SYSTEM\dxmasf.dll
21:57:36 | Registered: C:\WINDOWS\SYSTEM\dxtmsft.dll
21:57:36 | Registered: C:\WINDOWS\SYSTEM\dxtrans.dll
--- Registration: Programming cores/runtimes ---
21:57:36 | Registered: C:\WINDOWS\SYSTEM\atl.dll
21:57:36 | Registered: C:\WINDOWS\SYSTEM\corpol.dll
21:57:36 | Registered: C:\WINDOWS\SYSTEM\jscript.dll
21:57:36 | Registered: C:\WINDOWS\SYSTEM\dispex.dll
21:57:36 | Registered: C:\WINDOWS\SYSTEM\scrrun.dll
21:57:37 | Registered: C:\WINDOWS\SYSTEM\scrobj.dll
21:57:37 | Registered: C:\WINDOWS\SYSTEM\vbscript.dll
21:57:37 | Registered: C:\WINDOWS\SYSTEM\wshext.dll
--- Registration: Explorer/IE/OE/shell/WMP ---
21:57:38 | DllInstalled: C:\WINDOWS\SYSTEM\browseui.dll
21:57:38 | Registered: C:\WINDOWS\SYSTEM\browseui.dll
21:57:38 | Registered: C:\WINDOWS\SYSTEM\browsewm.dll
21:57:39 | Registered: C:\WINDOWS\SYSTEM\cdfview.dll
21:57:39 | Registered: C:\WINDOWS\SYSTEM\comcat.dll
21:57:39 | Registered: C:\WINDOWS\SYSTEM\datime.dll
21:57:39 | Registered: C:\WINDOWS\SYSTEM\dmloader.dll
21:57:39 | Registered: C:\WINDOWS\SYSTEM\es.dll
21:57:39 | Registered: C:\WINDOWS\SYSTEM\hlink.dll
21:57:40 | Registered: C:\WINDOWS\SYSTEM\iedkcs32.dll
21:57:40 | Registered: C:\WINDOWS\SYSTEM\iepeers.dll
21:57:40 | DllInstalled: C:\WINDOWS\SYSTEM\iesetup.dll
21:57:41 | Registered: C:\WINDOWS\SYSTEM\iesetup.dll
21:57:41 | Registered: C:\WINDOWS\SYSTEM\ils.dll
21:57:41 | Registered: C:\WINDOWS\SYSTEM\imgutil.dll
21:57:41 | Registered: C:\WINDOWS\SYSTEM\inetcfg.dll
21:57:42 | Registered: C:\WINDOWS\SYSTEM\inetcomm.dll
21:57:42 | DllInstalled: C:\WINDOWS\SYSTEM\inseng.dll
21:57:42 | Registered: C:\WINDOWS\SYSTEM\inseng.dll
21:57:42 | Registered: C:\WINDOWS\SYSTEM\laprxy.dll
21:57:43 | Registered: C:\WINDOWS\SYSTEM\lmrt.dll
21:57:43 | Registered: C:\WINDOWS\SYSTEM\mlang.dll
21:57:45 | DllInstalled: C:\WINDOWS\SYSTEM\mshtml.dll
21:57:49 | Registered: C:\WINDOWS\SYSTEM\mshtml.dll
21:57:50 | Registered: C:\WINDOWS\SYSTEM\mshtmled.dll
21:57:51 | Registered: C:\WINDOWS\SYSTEM\msieftp.dll
21:57:52 | Registered: C:\WINDOWS\SYSTEM\msoeacct.dll
21:57:52 | Registered: C:\WINDOWS\SYSTEM\msr2c.dll
21:57:52 | Registered: C:\WINDOWS\SYSTEM\msrating.dll
21:57:53 | Registered: C:\WINDOWS\SYSTEM\mstime.dll
21:57:53 | DllInstalled: C:\WINDOWS\SYSTEM\occache.dll
21:57:53 | Registered: C:\WINDOWS\SYSTEM\occache.dll
21:57:53 | Registered: C:\WINDOWS\SYSTEM\ole32.dll
21:57:54 | Registered: C:\WINDOWS\SYSTEM\oleaut32.dll
21:57:54 | Registered: C:\WINDOWS\SYSTEM\oleacc.dll
21:57:54 | Registered: C:\WINDOWS\SYSTEM\olepro32.dll
21:57:54 | Registered: C:\WINDOWS\SYSTEM\pngfilt.dll
21:57:54 | Registered: C:\WINDOWS\SYSTEM\rpcrt4.dll
21:57:54 | Registered: C:\WINDOWS\SYSTEM\sendmail.dll
21:57:56 | DllInstalled: C:\WINDOWS\SYSTEM\shdocvw.dll
21:57:56 | Registered: C:\WINDOWS\SYSTEM\shdocvw.dll
21:57:57 | DllInstalled: C:\WINDOWS\SYSTEM\shell32.dll
21:57:58 | DllInstalled: C:\WINDOWS\SYSTEM\urlmon.dll
21:57:58 | Registered: C:\WINDOWS\SYSTEM\urlmon.dll
21:57:58 | DllInstalled: C:\WINDOWS\SYSTEM\webcheck.dll
21:57:59 | Registered: C:\WINDOWS\SYSTEM\webcheck.dll
21:58:01 | Registered: C:\WINDOWS\SYSTEM\webvw.dll
21:58:01 | DllInstalled: C:\WINDOWS\SYSTEM\wininet.dll
21:58:05 | Registered: C:\Program Files\Common Files\system\Ole DB\msdadc.dll
21:58:05 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaenum.dll
21:58:05 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaer.dll
21:58:10 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaipp.dll
21:58:12 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaora.dll
21:58:12 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaosp.dll
21:58:13 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaps.dll
21:58:13 | Registered: C:\Program Files\Common Files\system\Ole DB\msdasc.dll
21:58:14 | Registered: C:\Program Files\Common Files\system\Ole DB\msdasql.dll
21:58:15 | Registered: C:\Program Files\Common Files\system\Ole DB\msdatt.dll
21:58:15 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaurl.dll
21:58:16 | Registered: C:\Program Files\Common Files\system\Ole DB\msdmeng.dll
21:58:16 | Registered: C:\Program Files\Common Files\system\Ole DB\msdmine.dll
21:58:16 | Registered: C:\Program Files\Common Files\system\Ole DB\msmdcb80.dll
21:58:17 | Registered: C:\Program Files\Common Files\system\Ole DB\msmdgd80.dll
21:58:17 | Registered: C:\Program Files\Common Files\system\Ole DB\msolap80.dll
21:58:18 | Registered: C:\Program Files\Common Files\system\Ole DB\msolui80.dll
21:58:18 | Registered: C:\Program Files\Common Files\system\Ole DB\msxactps.dll
21:58:18 | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32.dll
21:58:18 | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32r.dll
21:58:19 | Registered: C:\Program Files\Common Files\system\Ole DB\sqloledb.dll
21:58:19 | Registered: C:\Program Files\Common Files\system\Ole DB\sqlxmlx.dll
--- Reinstall/repair IE ---
21:59:02 | IE Uninstall Log.Txt not found - unable to perform IE6 maintenance

 

[dnties]

Behalve de melding over msiexec.exe (die overigens in C:\Windows\System32 staat, dus daar komt hoogstwaarschijnlijk de melding in de log vandaan) zie ik niet iets specifieks in deze dial-a-fix log.

Probeer een reparatie- danwel herinstallatie van Office2000, en haal de updates bij Microsoft. Er is minstens een SP1 van beschikbaar, en misschien nog meer ook.

Voor je WordPerfect verhaal heb ik geen tips, dus hopelijk komt iemand anders je daarmee helpen.

Tijs.