0x00000050 STOP-fout (BSOD)

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vis ta

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31 mei 2007
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Ik heb het probleem dat hier beschreven staat. Alleen... niet in Windows Vista of 2008 maar in Windows XP MCE...:(

Hoe los ik dat op?

Het is telkens dat ik aanmeld dat ik het bureaublad zie verschijnen en de cursor zie maar dan weet ik al dat er iets mis is want de taakbalk en dergelijke blijven te lang weg en dan krijg ik zo'n BSOD. (ik heb uitgeschakeld dat ie automatisch moet herstarten bij een systeemfout)

Ik had het enkele dagen geleden ook al maar toen heb ik even in normale modus als administrator aangemeld en toen gaf hij aan dat het systeem was hersteld van een ernstige fout. Ik heb daarna weer onder mijn dagelijkse account aangemeld en het werkte weer.

Vandaag kreeg ik echter weer dit BSOD en wanneer ik weer probeerde als administrator in normale modus aan te melden kreeg ik ook het BSOD!

Systeemherstel helpt niet. Ik heb het teruggezet naar vorige week en het probleem is er nog steeds, ik heb zeker een halve week met de computer gewerkt zonder problemen na het vorige systeempunt.
 
Hang de harde schijf aan een andere computer, zoek op de aangehangen schijf naar *.*dmp, installeer op die pc "Debugging tools for Windows", en kijk of je uit het dump-bestand iets halen kunt.

hier staan download- en andere links + wat 'praktijk' m.b.t. de behandeling/onderzoek van dump-bestanden.

Succes,

Tijs.
 
Niet zo eenvoudig want het gaat om een laptop:p

Maar ik kan de bestanden misschien in veilige modus zoeken en kopiëren op een geheugenkaartje? Of vind ik die bestanden zo niet?
 
Probeer het, zou een goede optie zijn (als je externe media ook kunt gebruiken in Veilige modus).

Tijs.
 
Heb drie dumpbestanden gevonden. Ik probeer ze te analyseren met dat debuggingtooltje

Ik krijg alle drie keren ongeveer hetzelfde te zien dus ik veronderstel dat 1 kopie volstaat:
Microsoft (R) Windows Debugger Version 6.11.0001.402 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\Mini022609-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Thu Feb 26 00:42:08.046 2009 (GMT+1)
System Uptime: 0 days 0:03:10.609
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
................................................................

Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {ed77af35, 0, 8053ce32, 2}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*** WARNING: Unable to verify timestamp for eLock2FSCTLDriver.sys
*** ERROR: Module load completed but symbols could not be loaded for eLock2FSCTLDriver.sys
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : eLock2FSCTLDriver.sys ( eLock2FSCTLDriver+11332 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ed77af35, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8053ce32, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000002, (reserved)

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 44855aad

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
ed77af35

FAULTING_IP:
nt+65e32
8053ce32 668b03 mov ax,word ptr [ebx]

MM_INTERNAL_CODE: 2

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

LAST_CONTROL_TRANSFER: from 80539ee1 to 8053ce32

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
bad1f710 80539ee1 bad1f72c b491deb8 bad1f9cc nt+0x65e32
bad1f74c 8052b687 bad1f788 00000200 b491deb8 nt+0x62ee1
bad1f9a4 8052b88c 8052b86c ffffffff 00000000 nt+0x54687
bad1f9c0 b491e332 b491deb8 000c000a b491dd50 nt+0x5488c
bad1fad0 b4917e7b 8a071ae8 bad1fae0 00c80030 eLock2FSCTLDriver+0x11332
bad1fbb0 8057482d 8a071ae8 00000001 8055aee0 eLock2FSCTLDriver+0xae7b
bad1fbc8 805748ca 8055ae80 b4917df0 00000000 nt+0x9d82d
bad1fbe8 b4920810 8a16ab10 b4917df0 8a16ab10 nt+0x9d8ca
bad1fc84 80581377 8a16ab10 879fc000 00000000 eLock2FSCTLDriver+0x13810
bad1fd54 80581487 80000324 00000001 00000000 nt+0xaa377
bad1fd7c 8053877d 80000324 00000000 8a4d73c8 nt+0xaa487
bad1fdac 805cff70 b9da6cf4 00000000 00000000 nt+0x6177d
bad1fddc 805460ee 8053868e 00000001 00000000 nt+0xf8f70
00000000 00000000 00000000 00000000 00000000 nt+0x6f0ee


STACK_COMMAND: kb

FOLLOWUP_IP:
eLock2FSCTLDriver+11332
b491e332 ?? ???

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: eLock2FSCTLDriver+11332

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: eLock2FSCTLDriver

IMAGE_NAME: eLock2FSCTLDriver.sys

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

Het probleem heeft dus naar alle waarschijnlijkheid iets te maken met die eLock2FSCTLDriver.sys?

eLock heeft volgens mij iets te maken met de standaard acertooltjes die worden geïnstalleerd wanneer ik formatteer mbv de fabriekspartitie...

Maar wat vang ik er nu mee aan?
 
Zie deze pagina. Is gerelateerd aan conflicten tussen eLock software en Microsoft updates.
Deïnstalleren van eLock in Veilige modus schijnt het probleem te verhelpen.

We horen wel of dat lukt en of het resultaat levert.

Tijs.
 
Inderdaad, alles werkt weer zoals het hoort! :thumb:

Bedankt!
 
Fijn dat het je geholpen heeft. :thumb:

Tijs.
 
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